Deciphered: The Fintech Podcast

SMB: Still a Growth Opportunity, or Now Over-Served?

Episode Summary

In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Co, is joined by Jeff Tijssen, Expert Partner and Global Head of FinTech, Bain & Co, Christina Riechers, General Manager, Square Banking and Richard Davies, Chief Executive Officer, Allica Bank, to discuss SMB: Is there still a growth opportunity, or are they now over-served?

Episode Notes

Timestamps:

00:00 Introduction
07:37 SMB: Still a growth opportunity, or now over-served?
12:52 Strategy of Square banking & what is your remit?
15:27 Differentiating Square banking & gaining autonomy
17:40 Success factors at Allica Bank
19:33 Have SMB margins held for providers through the cost of living crisis/rising interest rates?
23:52 How much share should fintechs take from incumbent FIs and banks?
27:46 How hard is it to capture ongoing SMB engagement without a full integrated banking offering?
29:53 What new products are Square and Allica Bank looking to provide?
34:15 Jobs for small businesses: What are they, and how are they effected by technology?
39:55 What are the differences in serving increasingly larger businesses, and how do jobs change with this?
44:47 Should we expect consolidation in facets of SMB? And who's competitive in the space?

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You can find Adam Davis here
You can find Jeff Tijssen here
You can find Christina Riechers here
You can find Richard Davies here

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